Privacy Policy
Last updated: January 27, 2025
This privacy policy explains how Dream Come True Ticketing collects, uses, and protects your personal information when you use our services, attend our events, or visit our website.
1. Introduction
Welcome to Dream Come True Ticketing ("we," "our," "us"). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website dreamcometrueticketing.com
2. Information We Collect
We collect information you provide directly to us, such as when you:
- Register for events or training programs
- Make payments for our services
- Contact us for support or inquiries
- Subscribe to our newsletters or updates
- Participate in surveys or feedback forms
Types of Information Collected:
- Personal identification information (name, email address, phone number)
- Company and job title information
- Payment and billing information
- Event preferences and attendance history
- Communication preferences and feedback
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process registrations and payments
- Communicate with you about events and services
- Send important updates and notifications
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve our website
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business
- Event Partners: With event venues, hotels, and transportation providers when necessary for event coordination
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Important Security Notes:
- All credit/debit cards' details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
- https://dreamcometrueticketing.com will not pass any debit/credit card details to third parties
5. Data Security
https://dreamcometrueticketing.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://dreamcometrueticketing.com (website) cannot guarantee the security of any information that is disclosed online.
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access or disclosure
- Data loss or destruction
- Alteration or misuse
These measures include encryption, secure servers, and regular security assessments.
6. Third-Party Links and Services
https://dreamcometrueticketing.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
7. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request data portability
- Withdraw consent for data processing
To exercise these rights, contact us at support@dreamcometrueticketing.com
8. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and user experience
You can control cookie settings through your browser preferences.
9. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer need your information, we will securely delete or anonymize it.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
12. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
13. Changes to This Policy
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers' are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Updating the "Last updated" date
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Company: DREAM COME TRUE EVENTS TICKETS SELLING L.L.C
- Email: support@dreamcometrueticketing.com
- Phone: +971 581 346 380
- Address: BIZ SPACE BUSINESS CENTER, PR1005, 782M+XRH - 8th street, Office #707, City Avenue Building, 7th Floor, Port Saeed - Deira - Dubai - United Arab Emirates
Effective Date: This Privacy Policy is effective as of January 27, 2025.