Cancellation Policy – Dream Come True Ticketing LLC

Last updated: January 27, 2025

At Dream Come True Ticketing LLC (Dubai, UAE), we aim to provide seamless and memorable event experiences through our all-inclusive packages, which may include event tickets, accommodation, and flights. This Cancellation Policy outlines the terms and conditions regarding cancellations and refunds for all customers and partners.

1. Scope

This policy applies to all event packages purchased through Dream Come True Ticketing LLC, including:

  • Event tickets
  • Accommodation (if part of the package)
  • Flights or other transportation services arranged as part of the package

2. Cancellation & Refund Terms

Cancellation Timing Refund Eligibility
More than 30 days before the event start date 100% refund of the total amount paid
Within 30 days of the event start date No refund will be issued
After the event start date All sales are final and non-refundable

3. Important Notes

  • All cancellations must be submitted in writing via email to support@dreamcometrueticketing.com
  • The cancellation date is determined by the date and time we receive your written cancellation request
  • Bookings are non-transferable to another person, event, or date
  • Processing fees and third-party charges are non-refundable

4. Contact Information

For cancellation requests or questions about this policy:

  • Company: DREAM COME TRUE EVENTS TICKETS SELLING L.L.C
  • Email: support@dreamcometrueticketing.com
  • Phone: +971 581 346 380
  • Address: BIZ SPACE BUSINESS CENTER, PR1005, 782M+XRH - 8th street, Office #707, City Avenue Building, 7th Floor, Port Saeed - Deira - Dubai - United Arab Emirates

Effective Date: This Cancellation Policy is effective as of January 27, 2025.